EMBARQ Homepage, E-mail, Security Upgrade Migration Under Way

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EMBARQ is migrating its broadband customers from EarthLink to the new MyEMBARQ portal, which includes enhanced homepage, e-mail and security features. This free, easy transition for EMBARQ broadband customers is simple and convenient, and it is a significant upgrade to their online experience.

HICKORY, N.C., April 13, 2007 - EMBARQ has begun migrating existing residential EMBARQâ„¢ High Speed Internet and EMBARQ Business-Class DSL customers with EarthLink email accounts to a new, enhanced EMBARQ-branded Internet portal. As part of the transition, embarqmail.com replaces earthlink.net email addresses. EMBARQ customers in the Hickory region and nationwide began making the transition this week.

Benefits of the new MyEMBARQ portal include an innovative email service with unlimited mailbox storage and award-winning online security tools providing advanced virus and anti-spyware protection. The new myembarq.com and biz.myembarq.com homepages offer instant access to email, search, news, weather, sports, financial information, 20 channels of commercial-free radio and more.

"We want to make this transition as simple and convenient as possible," said Mark Kenyon, EMBARQ vice president-consumer marketing. "An easy, three-step process enables customers to upgrade to their free MyEMBARQ homepage, email account and security services. Through Oct. 31, we will help make it seamless by forwarding email received at the customer's old EarthLink email address to their new embarqmail.com address."

The migration process automatically moves customers' stored email, contact lists and folders to their new embarqmail accounts. Customers also can choose to have their entire contact list automatically notified about the upgrade to their new embarqmail account. Customers with earthlink.net email addresses also will be given the option to keep their existing usernames. EMBARQâ„¢ technical support is available to enhance the customer's online experience.

EMBARQ is celebrating the transition by giving away great prizes. Customers signing up for a new EMBARQâ„¢ email account before July 17, 2007, will be entered to win $100,000. Also, customers signing into the MyEMBARQ Homepage will have a chance to play for 1 of 100 daily, instant-win prizes. Full contest rules are available at myembarq.com and embarq.com.

EMBARQ partnered with Synacor, a leading provider of Internet tools and portals, to create a robust new homepage environment, and Zimbra, the leading provider of open source collaboration and messaging software, to launch a creative and powerful email tool.

"With the new MyEMBARQâ„¢ portal, customers will receive a completely new level of access to their content and personalization that will only continue to improve as new value-added services roll out," said Ron Frankel, president and CEO of Synacor. "Synacor's portal platform and proprietary ID authentication technology enables EMBARQ customers to have an enriched online experience each time they log in."

Migration-eligible customers will be prompted to make the upgrade when they log on to their earthlink.net portal. They can see the new portal page and e-mail features by going to myembarq.com and clicking on "Tour MyEMBARQTM" at the top of the page.

"We're excited to partner with EMBARQ and Synacor to provide EMBARQ customers a world-class messaging and collaboration solution." said Satish Dharmaraj, CEO of Zimbra. "The innovative capabilities offered by the new EMBARQâ„¢ service position it as a clear leader relative to other service providers' offerings."

After Oct. 31, EMBARQ will discontinue support of the EarthLink product. Additional issues relating to business customers will be handled on a case-by-case basis. Customers can contact EMBARQ for more information.

"Our customers rely on us to provide common sense innovation," Kenyon said. "With this transition, they will experience significant Internet enhancements and value-added services that are among industry-leaders. Other companies may be able to offer one or two similar features, but we know of no others that offer all of these new features with high speed internet in one package at a price that does not change for as long as you have it."

EDITORS' NOTE: Check out some of the functionality of the new homepage at myembarq.com. For a demonstration, please contact the EMBARQ media relations manager for your region.

North Carolina, South Carolina, Tennessee, Virginia
Tom Matthews, 919-554-7185, tom.r.matthews@embarq.com

Embarq Corporation (NYSE: EQ), headquartered in Overland Park, Kansas, offers a complete suite of common-sense communications services. The company has approximately 20,000 employees and operates in 18 states. EMBARQ, which is expected to rank among the Fortune 500, is included in the S&P 500. For consumers, EMBARQ offers an innovative portfolio of services that includes reliable local and long distance home phone service, high-speed Internet, wireless, and satellite TV from DISH Network® - all on one monthly bill. For businesses, EMBARQ has a comprehensive range of flexible and integrated services designed to help businesses of all sizes be more productive and communicate with their customers. This service portfolio includes local voice and data services, long distance, Business-Class DSL, wireless, enhanced data network services, voice and data communication equipment and managed network services. EMBARQ believes that by focusing on the communities the company serves and by employing common sense and practical ingenuity, it is able to provide customers with a committed partner, dedicated customer service and innovative products for work and home. For more information, visit embarq.com.

About Synacor
Synacor builds Internet tools and portals that simplify the way consumers get their digital media. Its technology platform provides private label portals, premium online content and email collaboration suites to broadband service providers such as cable operators, telecommunications companies, Internet service providers and others. Synacor provides the focused expertise and technology that allow both service providers and content providers to extend their brands online and create a relevant, personalized online experience for consumers through a single sign-on portal, enhanced content packaging and aggregated billing. For more information on Synacor, please visit www.synacor.com.

About Zimbra
Zimbra is the leading provider of open source collaboration and messaging software for enterprises, service providers, educational institutions, and government agencies. The Zimbra Collaboration Suite features an AJAX Administrative user interface and browser based client to dramatically improve the messaging and collaboration experience for administrators and end users alike. Zimbra supports Windows, Apple, and Linux desktops and works with Microsoft Outlook as well as today's most essential PC and mobile devices including the Blackberry, Treo and Motorola Q. Additionally, Zimbra supports popular server operating systems such as Red Hat, Mac, Ubuntu, SUSE, Fedora and more. The Zimbra Collaboration Suite was voted Best Enterprise Project in the inaugural 2006 SourceForge.net Community Choice Awards, received a SIIA Codie award for Best Communication or Collaboration Solution and won InfoWorld's 2007 Application Innovator Technology of the Year Award. More information and software downloads are available at http://www.zimbra.com/.


Submitted by Joan Beihl (not verified) on
I have not been able to "sign in" except for Embarq home page.My password is not accepted

You need to migrate to MyEmbarq first. Go to the myembarq.com site and click on the migrate link. If you have trouble with the migration, click on the support link (upper left) to chat online with a representative or call toll-free on the number given.

Submitted by marvi cathey (not verified) on
I am trying to download your free anti-virus software but I am unable to enter the embarq with my password or to verify my password.

Submitted by john mcvicker jr. (not verified) on
Just got a new dell computer,and am wondering if i still have your security online. please check for me.

Submitted by Vivian Eichinger (not verified) on
I have had difficulties the past two months accessing my account on-line. I have paid my bill on-line in the past. Why will it not accept my User Id or Password.

Submitted by DEBRA (not verified) on

The migration is optional until Oct. 31, but you will be missing out on some neat new features, and the security suite is among the best available. You will have up to eight email addresses available with the migration, as well as unlimited storage. I would suggest that you click the "Tour MyEmbarq" link. Our contract with EarthLink expired April 9, and with that, it was a great time to provide an Embarq-branded portal with many enhancements. You can wait until the end of October if you need to, but why wait to upgrade?

I participated in a switch from earthlink.net to embarq.com and am sadly disappointed as the software I downloaded messed up my computer so bad I had to do a system recovery from safe mode as I could not even get my computer to load windows as it seemed stuck in a restart mode, constantly restarting and then attempting to reload windows but before the xp loaded the system automaticly shut down again. This happened after I loaded the software and was told I had to do a restart to install it. Since this happened I have not been able to recover email from Earthlink [26 emails]and I rarely am able to access embarq for email. I just tryed to get on embarq home page and was informed it is not available. I also called for tech support and was informed that it was to busy to take my call and I should try another day, so I went online and received very little help as the tech did not seem to grasp my problem

Submitted by Faith Pewitt (not verified) on
I have been trying to get online to check my emails at Embarqmail.com. It keeps saying I am offline or difficulties getting online. what's the deal. I can't read my emails for today, Wednesday.


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