The iPhone is everyone's most desired smart phone. However, that does not apply to its carrier, AT&T, and for good reason, as well. It's network, seemingly overloaded by the data-centric iPhone, is the source of much criticism, and that's reflectged by a new Consumer Reports study on wireless carriers.
Consumer Reports has just released in their annual cell iPhone survey of 50,000 subscribers in 26 cities. AT&T finished last among U.S. carriers, tied with Sprint.
The reason for the low rating, according to Consumer Reports, is the obvious one, the one which iPhone users are complaining about constantly: connectivity. Or rather, in the case of the respondents, the reason was lack of connectivity, or dropped calls. A cell phone is not worth much if it can't make a call.
On the other side of the coin was Verizon. Verizon wireless rated above average on everything, including tech support and connectivity. However, pricing was the biggest complaint about the carrier. Additionally, although not specifically mentioned in the report, Verizon has been accused of having boring phones, which may be corrected somewhat with its new Droid phones.
In second place, perhaps was a surprise, T-Mobile. It's the nation's other GSM carrier besides AT&T, and because of that some view it as a good alternative if they are traveling overseas. Its plans are more affordable than Verizon's, and at least two analysts suggested this week that because it is a GSM carrier, the iPhone may head for it next, instead of Verizon.
Despite the low ratings on AT&T and Sprint, Consumer Reports like some phones available from both carriers. Those phones would be the iPhone, quite naturually, and the Palm Pre. Both of them are next generation smart phone platforms, and if you can live with the issues with the wireless carriers they work on (AT&T for iPhone, Sprint for Palm Pre), they are a great reason to take a look at those carriers.
Written by Michael Santo
HULIQ.com
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