EDS Awarded $550 Million IT Services Contract by Continental Airlines

Under the agreement, EDS will manage Continental's compute environments, reservation systems, legacy application development and maintenance, field services, network and voice systems, help desk and complete desktop support. This agreement also calls for Continental and EDS to work together closely on a joint application modernization strategy, updating legacy systems to better suit the needs of Continental and its customers.

“EDS has been important to our success since we initially established a relationship in 1991," said Ron Anderson-Lehman, chief information officer, Continental Airlines. “The multi-supplier approach we are taking with this contract and others like it, will allow Continental to fully appreciate and gain benefit from the strength and capabilities of our partners.”

“Through this extension of our long standing relationship, Continental will leverage our extensive airline industry applications and our legacy transformation capabilities,” said Eric Harte, vice president and leader of EDS' Global Air Services industry group. “This will position Continental for long-term growth in this important market segment.”

“We have always viewed Continental as being at the forefront of airline technology innovation, and we look forward to working with them in developing and delivering innovative business solutions for their customers,” said Jim Dullum, vice president and leader of EDS' Global Transportation industry group. “Through this agreement Continental will take advantage of our overall information technology outsourcing capabilities, which will help Continental achieve quantifiable operational improvements and enhance the delivery of services to their customers.”

As the leading global airline IT services provider, EDS brings world-class technology solutions and infrastructure to help airlines and transportation customers sustain competitive advantage in a tightly constrained market.-EDS