Insight Communications will use InSight™ to support its VoIP services and offer customers the capabilities to receive voice messages via email through a familiar, operator-branded web interface.
Insight Communications is the ninth largest cable operator in the United States, offering bundled, state-of-the-art analog and digital video, high-speed Internet and voice telephony services to its customers in the four contiguous states of Illinois, Kentucky, Indiana and Ohio.
“As we become a major provider of voice services, we need a robust platform that will support our current customers and allow us flexibility as we grow our customer base,” said Bam Liem, VP of Advanced Services Engineering at Insight Communications. “Our customers are accustomed to receiving reliable video and high-speed Internet services that take advantage of the most advanced technologies. We selected Comverse’s InSight Open Services Environment platform because we want to maintain these high standards.”
Comverse’s InSight Open Services Environment provides an open and modular environment for the launch and delivery of communication and value-added services from Comverse and third parties over circuit-switched, VoIP, converged and IMS networks. The InSight product’s IP-based architecture and standard interfaces can enable operators to significantly reduce operational costs and its suite of ready-to-launch services can enable operators to quickly introduce new services to meet the diverse lifestyle needs of each segment of their market, thereby providing the capability for potential increases in revenue, competitiveness and customer satisfaction. Services that can be provided using InSight include a range of innovative video, entertainment, broadband, and multimedia services, and visual voicemail.
“We are pleased about this success in the United States cable market, particularly with a communications provider as forward thinking as Insight Communications,” said Ramesh Barasia, President of Comverse Americas. “As the cable VoIP service market grows, Comverse is pleased to supply next-generation voicemail services, such as visual voicemail that meets the fast-paced needs of users today with a visual interface that improves and broadens the user experience. This deployment with Insight Communications is another demonstration of how our InSight™ Open Services Environment provides a complete solution for all types of service providers to succeed in the converging communications arena.”
As global leader in voicemail and other value-added solutions, Comverse maintains and extends this leadership in the field of visual voicemail, with solutions that include access via 3G, MMS, Web, email and handset clients. Chosen by more than 100 operators worldwide to increase ARPU by delivering feature-rich voicemail and advanced services to over 300 million subscribers, InSight’s global presence and market share make it the world-leading platform for value-added services solutions.-Comverse
