Avaya Selects GMT in DeveloperConnection

Network of companies creates innovative, IP-enabled Intelligent Communications applications that extend the value of multivendor networks

GMT Corp., an industry leader in enterprise workforce and resource optimization solutions, today announced it has been selected by Avaya Inc., a leading global provider of business communications applications, systems and services, for membership in the Avaya DeveloperConnection program.

GMT is the developer of GMT Planet, the industry's only workforce optimization solution designed to address the needs of the entire enterprise, from back-office and logistics needs to contact center and branch banking operations. GMT Planet's precise forecasting, dynamic scheduling and robust analytics put the right people in the right place at the right time to perform the right tasks, enabling frontline managers to focus on improving the customer experience and reducing operating costs.

The Avaya DeveloperConnection program promotes the development, compliance-testing and co-marketing of innovative third-party products that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of technologies - including IP telephony, contact centers and mobility applications - helping companies extend the value of multivendor networks and transform voice into an intelligent business application that delivers true value to the bottom line.

"As a member in Avaya's developer community, GMT will be able to build on Avaya resources and work even more closely with the company to deliver complete and compliance-tested solutions to the market," said Mike Podrazhansky, co-founder and chief technology officer of GMT. "Our customers have long placed a high value on affordability, accuracy, simplicity and interoperability, so Avaya's DeveloperConnection program will enable us to continue meeting these needs and accelerate development of innovative, market-driven solutions."

The Avaya DeveloperConnection program currently includes thousands of software and hardware developer companies, integrators, service providers and customers. Members have created hundreds of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, wireless services, specialized computer telephony integration and reporting capabilities, and applications tailored for specific vertical industries.

Through the DeveloperConnection program, Avaya provides a number of tools and capabilities to member companies. One example is Application Enablement Services (AES), a set of application programming interfaces, protocols and Web services that makes it easier for developers to create Avaya-compatible networks, devices and applications.

"With the involvement of companies like GMT Corporation, our Avaya developer community has become a catalyst for rapid innovation - creating multivendor applications that help enterprises around the world unleash powerful new possibilities for operating more efficiently and effectively," said Eric Rossman, vice president, developer relations and technical alliances, Avaya. "We help businesses embed secure, reliable Intelligent Communications into the very fabric of their organization so employees and customers have ready access to information regardless of where they are and how they prefer to communicate."

As a member of the DeveloperConnection program, companies have access to a wide range of support from Avaya, including technical resources and training. There are four levels of membership - Registered, Innovator, Premier and Strategic - each entailing progressive levels of marketing and sales involvement. Free Registered membership is available to anyone interested in designing Avaya-compatible solutions. Higher-level Innovator, Premier and Strategic members must meet rigorous Avaya criteria for customer satisfaction, product support, business operations, marketing and sales. GMT Corporation is an Innovator member of the Avaya DeveloperConnection program - Avaya.