Alfred Interwest Insurance, located at 1014 Bay St., Suite 10, in Port Orchard, added PEMCO to the line of companies it represents this month. The agency has been serving Kitsap County and surrounding areas since 1980.
"PEMCO and Alfred Interwest Insurance are a great fit," said Kim Punt, owner of Alfred Interwest Insurance. "PEMCO is the Northwest, and it's important to us that the companies we work with understand and care about the people here."
Punt also appreciates the commitment that both companies share in being there for customers. "When you have a need and call either of us, you won't get voice mail -- you get a real person who will come through for you," she said.
Like Alfred Interwest Insurance, PEMCO counts superb customer service among its hallmarks. In the past four "Best Brands" surveys conducted by GMA Research, consumers named PEMCO the best insurance company overall (tying for first in 2005). The surveys were conducted independently in 2002, 2003, 2005, and 2007.
Besides offering family coverage with home, auto, watercraft, RV, and life insurance, Alfred Interwest Insurance also provides commercial insurance, particularly for small business and contractors. No matter which type of insurance customers want, education is part of the deal.
"Whether people ultimately buy from us or not, we feel good knowing we've taken the time to talk about real needs and what's right for the customer -- not just finding the cheapest price," Punt added. An Alfred Interwest agent visits every home the company insures and, as a result of this extra service, it frequently receives referrals from local real estate agents and bankers. -- PEMCO Insurance
