
I noticed something very upsetting today, my iPhone was beginning to crack. It is a very minor crack but it is really frustrating since I’ve only had my iPhone for a few days now. The crack has formed between the metal surrounding the screen and the metal volume button. It looks like hairline stress fracture to me.
It is a little difficult to notice, but since I have, my eyes are clearly focused on it right now, it’s bothersome. I don’t think it is such a big deal but then again, I just got this iPhone and paid a fortune for it so there should not be any problems with it in week one.
Should I go to the Apple store and try to get a replacement? I guess it is worth a shot. What do you guys think? Has this happened to anyone else?
There have been discussions about this on Apple’s support discussion forums as well as a few other places. I’m still pretty upset about this. If this happened a couple months down the road I probably wouldn’t care. But since I just got it, it’s a little ridiculous that something like this has happened to a brand new product. Keep in mind that I never dropped it or anything like that.
People have been saying that there have been no reports of any issues like these on black iPhones. I have seen a number of issues relating to white iPhones. I think I’m going to call Apple support in the morning and see what they say. If they will send me a new one, fantastic, if not, I’ll go to the Apple store. If they give me a new one, again, that would be great, if not, I will have to live with it (after some complaining however).
I’m starting to wish that Apple hadn’t cheaped out with the plastic backs on the iPhone 3G.
Here is more proof from Macrumors and the Apple support Forums:
I went to the Apple store to see a genius, basically since it is not a ‘known’ issue and is just cosmetic, they can’t replace it because nothing is malfunctioning. I hope Apple realizes that this is a problem soon. I looked at all the display models, there was maybe 6 white ones, one of them had a faint crack beginning to develop but the rest were fine. It wasn’t very apparent like it is on mine though.
Reported by ePhone: Canada's iPhone Home http://www.ehphone.ca/
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Comments
#1 White iPhone
I had the hairline cracks in my phone next to the headphone jack took it to the apple store and they replaced it, they said they had not seen this issues before but its all over the forums.
good luck
#2 I had to look really hard
I had to look really hard but today I noticed three small cracks between the sleep button and the screen, I'm gonna hold off on going to the store until this obvious mess gets straightened out. It truly sucks when something costs you 500.00 dollars and a week later has cracks. My phone hasn't even seen the light of day yet. :(
#3 It's only been 3 days
tell me about it.. I've got my phone for 3 days and it has cracks already.. i'll head to apple store straight away after work see what they say bout it..