Steve Jobs to Employees: MobileMe? My Bad

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MobileMe's launch has been anything but smooth. It was so bad that Apple has even offered a 30-day extension to those whose accounts were active as of July 9, 2008. Personally, they should just do the right thing and give everyone an extension, up until they finally bless the service as "fixed."

However, Steve Jobs sets high standards, not just for his employees, but for himself and the company as a whole, and in an internal email that Ars Technica said they had viewed, he fessed up: My Bad. Well, Our Bad, but with caveats.

For one, Jobs admitted that rather than launching the whole service at once, they could have launched it in pieces (no!), such as launching the over-the-air iPhone syncing first, and then each web app (Mail, Calendar, etc) separately. He added:

"It was a mistake to launch MobileMe at the same time as iPhone 3G, iPhone 2.0 software and the App Store. We all had more than enough to do, and MobileMe could have been delayed without consequence."

Well, yeah! The iPhone 3G launch itself was a fiasco, right? Why add still more complexity?

It's been so bad Apple's even put up a status page, although it hasn't been updated since July 29th.

Note: the first MobileMe bug I found was so embarassingly easy, I thought, "how did this make it out the door?" I couldn't login unless my ID was entered in all lower-case, despite signing up with an upper-case first letter.

Reported by http://technologyexpert.blogspot.com/

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