Self-Service Check-In Kiosks from Galvanon

Practice uses MediKiosk to streamline patient registration at Boise, Idaho, location

Intermountain Orthopaedics, one of Idaho's fastest growing musculoskeletal medical groups, announced today it has implemented self-service check-in kiosks that enable patients to identify themselves upon arrival for an appointment, enter or verify demographic information, sign consent forms and make copayments. The technology, called MediKiosk, is provided by Galvanon, an NCR Corporation company.

When patients arrive for an appointment, they swipe a driver's license or credit card directly on the kiosk and enter another identifier, such as a birth date, to begin the check-in process. Any new information provided by the patient automatically flows to the group's practice management and electronic medical records systems provided by NextGen Healthcare Information Systems Inc. This functionality eliminates the need for staff to manually enter patient data or scan forms.

"MediKiosk provides added convenience for our patients and allows them to check in for appointments more quickly than the previous paper-based system," said David Kirk, administrator at Intermountain Orthopaedics. "Our staff is also freed up to deliver more personalized care, rather than focusing on paperwork and data entry. The end result is a considerable increase in staff productivity and patient satisfaction."

Automating the patient check-in process also allows Intermountain Orthopaedics to reduce costs associated with printing and storing paper forms while increasing the accuracy of demographic and insurance information captured during registration.

"Intermountain Orthopaedics' successful deployment of MediKiosk is the latest example of the positive results that stem from an automated, paperless registration process," said Raj Toleti, president of Galvanon. "By adopting a self-service approach to patient check-in, Intermountain Orthopaedics not only streamlines workflow for its staff, but it also reduces wait times for patients."

Galvanon's MediKiosk is part of a comprehensive suite of products that allows hospitals and clinics to provide patient self-service capabilities such as preregistration via the Web, Online BillPay and eClipboards, Galvanon's wireless patient check-in solution - NCR.