Porter Airlines Deploys Kinetics Self-Service Check-In

Kinetics TouchPort kiosks offer air travelers more flexibility and choice at the check-in

Toronto-based Porter Airlines, Canada's newest passenger airline, is offering its customers the convenience of self-service check-in via kiosks from Kinetics, a subsidiary of NCR Corporation.

Porter Airlines has deployed Kinetics TouchPort IIC self-check-in kiosks, featuring a passport reader and bar-code imager, in its ticketing area at Toronto City Centre Airport and at the airline's shuttle service departure site. The Kinetics self-service software application allows passengers to access their itinerary, check baggage, swipe their credit card for personal or group check-in and print their boarding pass.

"From our downtown Toronto location, to our upscale amenities and fresh approach to customer service, Porter Airlines is changing the way people fly," said Robert Deluce, president and chief executive officer of Porter Airlines. "By deploying a superior self-check-in solution from Kinetics, we are providing our customers with a check-in experience that exemplifies our mission to deliver speed, convenience and exceptional service throughout all aspects of our airline's operations."

Kinetics is a leading provider of self-service technologies for the travel industry, offering hardware, industrial design, engineering, software solutions and maintenance support. The company has deployed thousands of TouchPort units in over 285 airports worldwide.

"Porter Airlines passengers can travel with the confidence that their chosen carrier is committed to providing the industry's most developed self-check-in solutions," said Kinetics President Theresa Heinz. "By leveraging Kinetics' proven technology to make the check-in process as positive as the flight itself, Porter Airlines can continue to provide best-in-class service and an enjoyable, efficient way to fly" - NCR.

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Kiosks check in

stigkl's picture
KT Technology see http://www.kioskterminals.eu The use and spread of kiosk technology is spreading quicker then the word itself can do, and airline kiosk check in is still a area which needs self service deployments, but passengers are slow to take on the new technology with concerns on whether they have done it right, will they be issued with the same ticket as the girl behind the desk, will there bagagge make it as well to the destination. But the more the self service becomes prevailiant, and the better the kiosk owners are to demonstrate use of kiosk systems the quicker we people will embrace the technology.