• Analyst group reports Avaya added seven million mid-market customers over three years

• Avaya introduces new applications and reduced pricing for Avaya MultiVantage Express, part of a broad portfolio for mid-sized businesses; signs up new mid-market distributor

Nick Roullier Appointed UK Country Manager, Avaya UK

• Senior executive with 20 years experience will lead UK sales programme
• Avaya UK to continue focus on growth, expansion, streamlining of business processes

End-to-End SIP For the Contact Center Helps Businesses Streamline Customer Service Operations, Boost Agent Productivity and Serve Customers Better. Updated Proactive Contact, New Video Self-Service Improves Customer Outreach and Interaction

• Extends 0% financing to MultiVantage Plus products
• Offer designed to help European mid-market businesses achieve technology goals without up-front costs

Avaya Inc., a leading global provider of business communications applications, systems and services, today introduced two new customer service applications that enable customers to get the information they need, when they need it, to drive dramatic improvement in customer service and revenues for enterprises.

Avaya Enables Small and Medium Businesses with Intelligent Communications for Non-Stop Productivity and Secure Telecommuting

BASKING RIDGE, N.J. – Small companies that need to ensure business doesn’t stop when employees can’t physically make it into the office can do so now with a new, inexpensive and easy-to-use telecommuter application from Avaya, a leading global provider of business communications applications, systems and services.

• Synergy Research Group releases results of Q3 study highlighting Avaya success
• “Focus on customer delight” helping Avaya create business solutions

Delivers independent, validated interoperability of software and devices, to enterprises building SIP-based IP communications networks

GUILDFORD, UK – Avaya’s annual BusinessPartner conference for the executives of its channel partners was this year held in Paris. This was an opportunity to recognize Avaya’s ongoing portfolio investments and partnering commitment.

Special offer targeted at market-leading Avaya IP Office 500 telephony range with VoiceMail Pro

synTelate Corp., a leading provider of contact center software, today announced that its synTelate Agent Desktop application is compliant with key contact center solutions from Avaya, a leading global provider of business communications applications, systems and services.

Gamma Telecom reseller’s can now offer small businesses greater benefits from their communication investment.