At Mobile World Congress, IBM (NYSE: IBM) debuted mobile services of today and the future – from social networking to the built-in security and service quality that telecom customers expect in a digital world.
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RightNow - Sponsored Study Shows Increasing Trend for Consumers to Boycott Organizations Following a Poor Customer Experience.
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IBM (NYSE: IBM) and Innovation Group (LSE: TIG) today launched a new Global Insurance Center of Excellence in Bangalore, India, to help companies innovate on next generation core systems, develop new business models, and tap emerging technologies to create competitive advantage and improve the customer experience.
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Amdocs the leading provider of customer experience systems, and Bankinter, S.A., a global leader in banking innovation based in Spain, launched a joint solution to enable banks to offer mobile banking services.
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Sybase iAnywhere today announced the general availability of RemoteWare 4.3. The latest version of the company's industry-leading retail polling, file transfer, and content distribution solution includes new architecture and hot fixes, as well Remote Control features that offer the option to interactively train end-users on new applications or troubleshoot specific devices.
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