Shopping online with AT&T has never been more satisfying. AT&T Inc. (NYSE:T), the nation's No. 1 wireless and broadband provider, today announced that www.att.com was ranked first in customer satisfaction by a recent survey of communications industry Web sites.

People hate to wait, says common customer service insight. Marketers will hype their earnest attempts to shorten waiting times or at least promise to provide customers with information or distractions to make the waiting time more palatable.

T-Mobile USA, Inc. today announced upcoming changes that will result in a new and more flexible policy for customers entering into contracts for service with T-Mobile USA.

In a new IBM (NYSE: IBM) survey, consumers revealed widespread dissatisfaction with their primary grocer. IBM's research found 73 percent of the 6,000 consumers in the United States surveyed feel either antagonistic towards or have no loyalty to their local supermarket.

Gateway, Inc. today announced that it has earned the leading rank in Technology Business Research's (TBR) Corporate IT Buying Behavior and Customer Satisfaction Study for Corporate Desktops in the second quarter of 2007. This is the fourth consecutive quarter that Gateway has occupied TBR's top spot for desktops.

Confirmit (OSE:CONF), the world’s leading provider of software for Market Research (MR) and Enterprise Feedback Management (EFM) is pleased to announce that it has successfully implemented Confirmit EFM for Virgin Media

US consumers want insurance companies to more effectively communicate new products and services available to them, provide tailored policies and services to better meet their needs, and bring their customer experience up to par with other industries. Yet, despite boasting one of the largest groups of loyal and satisfied customers of any industry, few insurance companies are delivering in new and innovative ways to connect with their customers to enhance their experience and drive organic growth.

Ford, Lincoln and Mercury brands posted dramatic improvement in the latest University of Michigan American Customer Satisfaction Index.

Computer Sciences Corporation announced today that it is a finalist in the 2007 SAP Pinnacle Awards program. CSC was nominated in several categories and is a finalist in the Customer Satisfaction category.

Remedial Action Under Way to Correct Control Deficiencies

DIRECTV has been ranked "Highest in Customer Satisfaction Among Satellite/Cable TV Subscribers" in the Southern, Western and Eastern regions of the United States, according to the J.D. Power and Associates 2007 Residential Cable/Satellite TV Customer Satisfaction Study(SM). The three regions where DIRECTV ranked highest encompass 43 of the 48 contiguous states.

In a market flooded with competitors and service options, teasers and technologies, Verizon continues to satisfy customers with high-quality services and high-value bundles. For example: