Businesses risk chasing away prospective customers when they send chummy e-mails that bandy around people’s names, hobbies and other personal information to pitch sales, according to a new study of the popular marketing tool.

Providing patients with e-mail access to their surgeon appears to improve communication without affecting patient satisfaction, according to a report in the February issue of Archives of Surgery, one of the JAMA/Archives journals.

IBM (NYSE: IBM) unveiled powerful “smart” search software to help people find information buried in the vast personal database that e-mail has become by identifying the most relevant information in a search query and extrapolating what the user is trying to find.

Yahoo! Mail Introduces First Free Real-Time Text Messaging Service to Mobile Phone Numbers From a Major Web Mail Provider, in Four Global Markets(1)

In a continuing effort to safeguard students, faculty and staff, the Georgia Institute of Technology has implemented a new emergency communications system. Known as the GT Emergency Notification System (GTENS), the system allows urgent messages to be distributed in the form of e-mail, voice mail, and text messages in a matter of minutes.

Microsoft Corp. and Linux platform provider Xandros announced a messaging protocol license and collaboration agreement that will enhance the interoperability of Scalix e-mail servers with various mobile and personal computer-based e-mail applications that utilize Microsoft® e-mail protocols.

Verizon Wireless Customers Can Stay Connected with E-mail from Yahoo!, AOL and Windows Live

This week we're adding mail migration to Google Apps, Google's web-based platform for communication and collaboration.

In the ever-changing world of the Internet, new tools and technology constantly improve how we view and surf the Web.

Microsoft launched its newly upgraded version of Live Hotmail. The web-mail is available in 36 languages for the users all around the world.