Companies recognized for exemplary diversity may follow a core set of motives and behaviors, but best practices alone do not always contribute to a high level of diversity, according to a RAND Corporation study released today.

Guidelines and training for doctors have tried to address the problems they face when dealing with patients who come from cultures and ethnic groups different to their own. However, new research published in PLoS Medicine suggests that many British doctors and other health professionals still have profound difficulties when caring for such patients.