Sonus Networks, Inc. (Nasdaq: SONS), a leading supplier of service provider IP-voice infrastructure solutions, announced today that Synergy Research Group, a leading independent industry research firm, has named Sonus Networks the market share leader in key segments of the next generation voice solutions industry for the second quarter of 2007.
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AT&T Inc. ) has announced that Cisco® Unified Contact Center has been certified by AT&T Labs for compatibility and interoperability with AT&T's recently announced Internet Protocol (IP) Toll-Free service.
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Steve Rust Joins Global IP Solutions as Vice President of Business Development
Global IP Solutions (GIPS), the leading provider of embedded media processing solutions, announced today the appointment of Steve Rust as vice president of GIPS business development. Mr. Rust is responsible for future alliances, mergers and acquisitions.
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Alcatel-Lucent (Euronext Paris and NYSE: ALU) announced on May 22nd that it has been named by TELUS as system integrator to support the delivery of broadband IP services over the Alcatel-Lucent IP service routing portfolio using the Syndesis NetProvision software solution from Subex Azure, a leading global provider of OSS solutions for telecom operators.
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Capgemini Spain, a global consulting services company, has created a single, virtual contact center by integrating all of its agents across three locations with Nortel IP-based technology. The upgrade and expansion allows Capgemini to improve responsiveness to customer inquiries and increase productivity of agents through integration of its Madrid-Alcobendas, Barcelona and Asturias facilities.
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Virginia Commonwealth University has awarded a $14 million contract to IBM for a telephony system that improves performance and lowers costs for the university and its medical center.
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Minicom Advanced Systems Ltd., developer of KVM solutions for server management and multimedia distribution systems for digital signage, has been awarded as a top 500 fastest growing technology company in this year's Deloitte Technology Fast 500 for Europe, the Middle East and Africa (EMEA).
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