Netcall, a leading developer of innovative communications solutions, today announced that its QueueBuster callback solution for customer care operations, running on the Netcall Intelligent Communications Platform (ICP), is compliant with key Internet protocol (IP) telephony and contact center solutions from Avaya, a leading global provider of business communications applications, systems and services.
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Avaya Inc., a global leader in business communications applications, systems and services, today announced global availability of Avaya Meeting Exchange Express, an audio conferencing software solution for small and midsize companies that is well-integrated with Web conferencing and other client applications from Microsoft, IBM and Adobe
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With the industry's most powerful portfolio of color presses, workflow systems and service expertise, Kodak makes it easy for print providers to choose the best technology and solutions for increasing revenue potential, enhancing productivity, and delivering outstanding quality. New additions to the KODAK NEXPRESS Digital Color Platform deliver on that promise
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One of the challenges of following a diet that calls for fresh fruits and vegetables is keeping those fruits and vegetables "¦ fresh.
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Scantalk, an independent developer and distributor of computer telephony integration (CTI) solutions, today announced it has been selected by Avaya Inc., a leading global provider of business communications applications, systems and services, for membership in the Avaya DeveloperConnection program
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End-to-end, scalable SIP customer contact capabilities allow entire enterprises to be at the service of the customer; Video capabilities integrated into customer service delivery delights customers at their "moment of truth" using telephone, PC or mobile devices; New intelligent reporting and analytics provide a unified view of contact center operations that speeds analysis of customer experience and improves efficiency
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Provides Real-Time Visibility on CA SiteMinder-Related Applications and Transactions
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Call Centre Desktop software is compatible with key Avaya Proactive Contact solutions; Helps businesses increase revenues by identifying and securing maximum revenue opportunities
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Avaya Inc. today said its wholly owned subsidiary, Avaya International Enterprises Limited, has received binding acceptances representing 96.7 percent of the outstanding shares of Ubiquity Software Corporation plc through its tender offer and has declared the offer wholly unconditional.
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Avaya Placed in the Leaders Quadrant of Magic Quadrant Report for IVR Systems and Enterprise Voice Portals
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