Dell is improving its ability to serve customers from the comforts of their home with the introduction of a new service tool that helps keep consumer computer systems running in top shape. The new tool, PC Tune Up, extends the reach of the highly successful DellConnect, a remote-diagnostics tool used by technicians to fix hardware problems under warranty.
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Sybase iAnywhere today announced the general availability of RemoteWare 4.3. The latest version of the company's industry-leading retail polling, file transfer, and content distribution solution includes new architecture and hot fixes, as well Remote Control features that offer the option to interactively train end-users on new applications or troubleshoot specific devices.
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